Effective Date: July 24, 2025

We ("us", or "our") operate this website, the mobile application platform, and the associated mobile applications (collectively referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

Personal Data: Information that identifies a living individual.

Usage Data: Data collected automatically from the Service.

Cookies: Small data files stored on a user's device.

Data Controller: Entity that determines how and why personal data is processed (we are the Data Controller).

Data Processor: Third parties who process data on our behalf.

Data Subject: The person whose data is being processed.

User: You—the person using our Service.

Information Collection and Use

We collect different types of data to provide and improve our Service:

Types of Data Collected

Personal Data

We may ask for:

• Name

• Email

• Phone number

• Address, City, ZIP/Postal code, etc.

• Cookies and Usage Data

We may send marketing emails, which you can opt out of at any time.

Usage Data

Includes:

• IP address

• Browser/device type and version

• Pages visited, time/date, time spent

• Diagnostic information

Location Data

With permission, we may use your location to enhance the app experience. You can disable this via your device settings.

Cookies and Tracking Technologies

We use cookies and similar tracking methods for functionality and user experience improvements only.

Examples:

• Session Cookies for app operation

• Preference Cookies for remembering settings

• Security Cookies for platform protection

 

Third-Party Tools – Calendly

We use Calendly to facilitate appointment scheduling.

When you use Calendly, certain data such as your name, email address, or selected time slot may be collected directly by Calendly and is governed by their privacy policy.

We do not receive or store any Calendly-collected data beyond the scheduled event details.

Calendly may set cookies or use limited tracking for functionality purposes. These are not used for marketing or advertising by us.

Calendly’s data practices are governed by Calendly's Privacy Policy.

Clarification for Apple Review:

Do we share data with data brokers? → No. We do not share any data with third-party data brokers.

Is data linked with third parties for advertising? → No. We do not link data with any third parties for marketing or advertising.

Are cookies used for tracking when users access web content within the app? → No. We do not use cookies for tracking purposes or behavioral advertising. Any cookies used are strictly for user experience and functionality.

Use of Data

We use your data to:

• Provide and maintain the Service

• Notify you of changes

• Enable interactive features (if applicable)

• Provide customer support

• Improve the Service via analytics

• Ensure security

• Communicate offers (if opted-in)

Data Retention

We keep personal data only as long as necessary:

• To fulfill service obligations

• To comply with laws

• For internal analytics

Usage Data is generally kept shorter unless needed for safety or performance purposes.

Data Transfers

Your data may be transferred to—and stored on—servers outside your country. By using our Service, you consent to this transfer.

We ensure all data is handled securely and in accordance with this policy.

Disclosure of Data

Business Transfers

If we undergo a merger or sale, your data may be transferred with notice.

Legal Compliance

We may disclose your data to comply with legal obligations or protect public/user safety.

Security of Data

We strive to use commercially acceptable means to protect your data, but no system is 100% secure.

"Do Not Track" Signals

We do not currently support Do Not Track settings in browsers.

Your Rights

You may:

• Access, update, or delete your data

• Request a copy (data portability)

• Opt out of certain uses

We may ask for ID verification before acting on these requests.

User-Generated Content and Safety Reporting

To ensure safety on platforms with user-generated content, we implement the following:

• Users may block or mute other users through in-app tools

• Users may report abusive or inappropriate content using “Report Content” or “Flag as Inappropriate” features

• Alternatively, users may email info@biggarttech.com with a screenshot and description

• Reports are reviewed within 24 hours

• Violations may result in user suspension or removal

• A follow-up email will be sent regarding the resolution

Children’s Privacy

We do not knowingly collect data from anyone under 13. If you become aware of this, please contact us immediately.

Changes to This Privacy Policy

We may update this policy periodically. You will be notified by:

• Email

• In-app alerts

• Posting the revised policy on this page

Contact Us

 

If you have questions or concerns, please email: info@biggarttech.com